Privacy Policy

One Percent Technologies Limited, and its affiliates and subsidiaries (collectively, “OPT” “we” “us,” or “our”) takes your privacy seriously. If you are a visitor to OPT Website, a recipient of OPT communications or a customer of OPT then except as expressly set forth below, this Privacy Policy applies to your use of such Website or Service. This Privacy Policy describes how we collect, use, disclose, transfer, and otherwise process your Personal Information. It also tells you about your rights with respect to your Personal Information, and how you can reach us to update it or get answers to questions you may have about our privacy practices.

  1. Scope
  2. Personal Information We May Collect
  3. How We May Use Your Personal Information
  4. How We Share Your Personal Information
  5. Your Rights and Choices
  6. Data Transfers
  7. Individuals Located in the EEA or Switzerland
  8. Children’s Privacy
  9. How We Protect Your Personal Information
  10. Third Party Services
  11. Update to this policy
  12. How to Contact Us

1. Scope

This Privacy Policy covers the processing of Personal Information related to OPT products and services (“Services), including:

  1. OPT products (“Products”),
  2. website(s) that may be accessed at http://www.univo.io/ (“Site”),
  3. services, including technical support and services accessible through the Site(s) (“Web interface”),
  4. software that may be downloaded to your smartphone or tablet to access services (“Mobile Apps”), and
  5. subscription services

Third parties may also integrate OPT’s Products and Services into their products and services and we are not responsible for this integration. Additional information on our privacy practices may be provided in other documents such as offer descriptions, supplemental privacy statements, or notices provided prior to or at the time of data collection.

2. Personal Information We May Collect

We obtain personal information relating to you from various sources such as described below. For the purpose of this Privacy Policy, “personal information” means any information relating to an identified or identifiable individual.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our Services if that information is necessary to provide you with the Service.

  1. Personal Information We Collect Directly From You
    • Registration. In order to use the Services, we may ask you to provide certain Personal Information when you create an account on OPT or install and register to OPT-marked software(s), register a product, complete a survey, or sign up to be on our mailing list. We may ask you to submit the following types of Personal Information: first and last name, country, email address, product serial number, date of purchase, telephone number, shipping address, and proof of purchase. We may also collect additional personal information such as your interests or hobbies, your gender or age.
    • Information you voluntarily share or post. We may collect Personal Information that you provide in OPT and OPT-marked software(s), or post in a public space on our website, such as message boards.
    • Customer support. We may collect information through your communications with our customer support team or other communications that you may send us and their contents.
    • Payment details. We may collect credit card and billing information, including credit card number, billing address, credit card expiration date and credit card security code to process your order.
    • Other Information. We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.
  1. Personal Information We Collect From Your Interactions With Our Products and Services
    • Cookies and Tracking Technologies. We use automatic data collection tools like cookies, web beacons, google analytics and other tracking technologies in our products to collect data and related information, including IP addresses, device identifiers, advertising identifiers and other information about your device, system and application software and peripherals. We may collect information about your browser and what sites you visit. We might also look at how and how often you use one of our applications and certain features. Third parties may also collect information using cookies. To learn more about our cookie policy, click here.
    • Product Usage. We collect information related to the use our products and devices and statistics about the performance of your OPT devices. This information includes Inter OPT speed, voltage information, storage information, error rates, and other performance information.
  2. Personal Information We Obtain From Other Sources
    • Ads and Social Media Platform. We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.
    • Third-Party Personal Information. If you choose to provide us with a third party’s Personal Information (such as name, email, and phone number), you must ensure that you have the third party’s permission to do so. Examples include but not limited to providing us with the names and images that you associate with account users, forwarding reference or marketing material to a friend, or sending job referrals.

3. How We May Use Your Personal Information

We may use your Personal Information for the following purposes

  1. Provide you with the Service and communicate with you. We will use your Personal Information to deliver our Services and to interact with you directly.
  2. Maintain, improve and develop products and Services. We will use your Personal Information to ensure our Services are working as intended and to make improvements to our Services. We will also use the information we collect in existing Services to help us develop new ones or to customize Services for you.
  3. Internal data analyses. We use Personal Information for internal analytics to understand how our Services are used.
  4. Marketing. We may send you marketing communications about products, contests, sweepstakes and any other marketing activities) either directly from us or from our partners. These might be our own offers or products, or offers for third-party products we think you might find interesting, but we do not share information with third parties for their independent marketing or promotional purposes.
  5. Protect our company, prevent fraud and securing our products. We may use your Personal Information to protect our company, our customers, or our websites.
  6. Compliance with law and other standards. We may use your Personal Information as required by applicable laws and regulations or requested by any judicial process or governmental agency having or claiming jurisdiction over OPT or its affiliates.
  7. Other activities. We may process your Personal Information for other purposes for which we provide specific notice at the time of collection.

4. How We Share Your Personal Information

We may share Personal Information in the following ways or as otherwise disclosed to you at the time of data collection:

  1. Within the OPT family of companies worldwide. We may share the Personal Information we collect with our headquarters and affiliates.
  2. With service providers. We also may share Personal Information with our service providers who perform services on our behalf based on our instructions and in compliance with appropriate confidentiality and security measures. Examples of services include: processing of orders and credit card transactions, sending marketing communications, sharing your email address to assist us with sales-related efforts or post-sales support, and providing customer support.
  3. We may share information with any successor to all or part of our business. We may sell, transfer or otherwise share some or all of its assets, including Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, spin off of assets into a separate business, or similar transaction, or in the event of insolvency or bankruptcy. Should such an event occur, we will use reasonable efforts to direct the transferee to use Personal Information you have provided to us in a manner that is consistent with this Privacy Policy.
  4. We may share information for legal reasons. We will share Personal Information with companies, organizations or individuals outside of OPT if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request
    • enforce applicable Terms of Use, including investigation of potential violations
    • detect, prevent, or otherwise address fraud, security or technical issues or
    • protect against harm to the rights, property or safety of OPT, our users or the public as required or permitted by law.
  5. Others. If we otherwise notify you and you consent to the sharing.

5. Your Rights and Choices

You have certain rights regarding the Personal Information we maintain about you and certain choices about what Personal Information we collect from you, how we use it, and how we communicate with you.

  1. You can opt out of receiving our marketing and promotional emails. You can press the “unsubscribe” button at the end of the email or contact us at support@univo.com to file a request.
  2. You can choose not to install our applications.
  3. You can update or delete your account. Through your account settings, you can update some of your Personal Information or delete your account. However, if you delete your account, you may not be able to fully use the Service.

To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the “How to Contact Us” section below.

6. Data Transfers

OPT is a global business. We may transfer your Personal Information to recipients in countries other than your country, including the Hong Kong, where we are headquartered. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your Personal Information to other countries, we will protect that information as described in this Privacy Policy or as disclosed to you at the time of data collection. By using our websites and solutions or providing any Personal Information, where applicable law permits, you agree to the transfers, processing, and storage of your Personal Information outside of your country of residence.

7. Individuals Located in the EEA or Switzerland

If you are located in the European Economic Area (“EEA”), we process your Personal Information for the purposes listed under 3above based on the following legal grounds:

  1. You have consented to the use of your Personal Information. For example, we may seek to obtain your consent for our uses of cookies when you visit our website, or to send you marketing communications.
  2. We need your Personal Information to provide you with Products and Services requested by you, or to respond to your inquiries.
  3. We have a legal obligation to use or disclose your Personal Information, for example, if we are responding to a legal process or an enforceable governmental request.
  4. We (or a third party) have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information for things like:
    • Providing, maintaining, and improving our Services to meet the needs of our users
    • Developing new products and features that are useful for our users
    • Understanding how people use our Services to ensure and improve the performance of our Services
    • Customizing our Services to provide you with a better user experience
    • Marketing to inform existing customers about our Services
    • Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our Services
    • Protecting against harm to the rights, property or safety of OPT, our users, or the public as required or permitted by law
    • Performing research that improves our services for our users and benefits the public
    • Fulfilling obligations to our partners like developers and rights holders; and
    • Enforcing legal claims, including investigation of potential violations of applicable Terms of Use.

We comply with applicable legal requirements providing adequate safeguards for the transfer of Personal Information to countries other than the country where you are located. In particular, we use contractual protections for the transfer of Personal Information to third parties, such as the European Commission’s Standard Contractual Clauses.

You have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.

In addition, if we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.

OPT International Limited is the entity responsible for the processing of your Personal Information, and you may exercise your rights to your Personal Information by emailing us at: support@univo.com.

8. How We Protect Your Personal Information

We intend to protect the Personal Information entrusted to us and treat it securely in accordance with this Privacy Policy. We maintain administrative, technical and physical safeguards to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. We also contractually require that our suppliers protect such information from unauthorized access, use, and disclosure. OPT’s routers are not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the OPT. This includes not sharing your passwords.

If you participate in a discussion forum, local communities, or chat room on a OPT website, you should be aware that the information you provide there (i.e. your public profile) will be made broadly available to others, and could be used to contact you, send you unsolicited messages, or for purposes neither OPT nor you have control over. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. OPT is not responsible for the Personal Information or any other information you choose to submit in these forums. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Retention of Personal Information

We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it or when you request its deletion, unless we are allowed or required by law to keep the information for a longer period. We complete periodic reviews of our databases, and have established time limits for certain data deletion, taking into account the type of services provided in the context of the Products and Services, the length of our relationship with you, mandatory retention periods, and the statute of limitations.

9. Third Party Services

The Service may contain features or links to websites and services provided by third parties. If you click on a link to a third-party site, you will be taken to websites we do not control. Any information you provide on third-party sites or services may be provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Service. This policy does not apply to the privacy practices of that website. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites or services to which links or access are provided through the Service.

10. Accessing, Reviewing And Changing Your Personal Information

Using the Products/Services, you can access and may be able to edit or remove the personal information you have provided to us. The information you can access through the Products/Services may change as the Products/Services themselves change. When you change information or delete your account we may maintain a copy of the original information in our records for no longer than necessary to fulfill the purposes outlined in this Policy and as permitted under applicable law. Additionally, we may use any anonymized or aggregated data that is derived from your personal information after you update or delete it; however we will not do so in a way that identifies you personally.

12. Update to this policy

We may update this Privacy Policy from time to time. If we modify our Privacy Policy, we will post the revised version here, with an updated revision date. We recommend that you visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Policy, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our websites or sending you a notification.

13. How to Contact Us

If you have any questions, comments or complaints about this Privacy Policy and our privacy practices, or would like to update your privacy preferences, please contact us at: support@univo.com.

Privacy notice – format

Introduction

Begin with a brief general statement on:

  •       why privacy matters to you
  •       the information contained within the privacy notice (ie clear and concise summary)
  •       what services the notice applies to (eg website, software, purchases, subscription, etc)

You may include an encouragement for the user to read the policy carefully and contact you with any questions or concerns about your privacy practices.

Who we are?

Provide name and contact details of the data controller. This will typically be your business or you, if you are a sole trader. Where applicable, you should include the identity and contact details of the controller’s representative and/or the data protection officer.

What information do we collect?

Specify the types of personal information you collect, eg names, addresses, user names, etc. You should include specific details on:

  •       how you collect data (eg when a user registers, purchases or uses your services, completes a contact form, signs up to a newsletter, etc)
  •       what specific data you collect through each of the data collection method
  •       if you collect data from third parties, you must specify categories of data and source
  •       if you process sensitive personal data or financial information, and how you handle this

You may want to provide the user with relevant definitions in relation to personal data and sensitive personal data.

How do we use personal information?

Describe in detail all the service- and business-related purposes for which you will process data. For example, this may include things like:

  •       personalisation of content, business information or user experience
  •       account set up and administration
  •       delivering marketing and events communication
  •       carrying out polls and surveys
  •       internal research and development purposes
  •       providing goods and services
  •       legal obligations (eg prevention of fraud)
  •       meeting internal audit requirements

Please note this list is not exhaustive. You will need to record all purposes for which you process personal data.

What legal basis do we have for processing your personal data?

Describe the relevant processing conditions contained within the GDPR. There are six possible legal grounds:

  •                consent
  •                contract
  •                legitimate interests
  •                vital interests
  •                public task
  •                legal obligation

Provide detailed information on all grounds that apply to your processing, and why. If you rely on consent, explain how individuals can withdraw and manage their consent. If you rely on legitimate interests, explain clearly what these are.

If you’re processing special category personal data, you will have to satisfy at least one of the six processing conditions, as well as additional requirements for processing under the GDPR. Provide information on all additional grounds that apply.

When do we share personal data?

Explain that you will treat personal data confidentially and describe the circumstances when you might disclose or share it. Eg, when necessary to provide your services or conduct your business operations, as outlined in your purposes for processing. You should provide information on:

  •                how you will share the data
  •                what safeguards you will have in place
  •                what parties you may share the data with and why

Where do we store and process personal data?

If applicable, explain if you intend to store and process data outside of the data subject’s home country. Outline the steps you will take to ensure the data is processed according to your privacy policy and the applicable law of the country where data is located.

If you transfer data outside the European Economic Area, outline the measures you will put in place to provide an appropriate level of data privacy protection. Eg contractual clauses, data transfer agreements, etc.

How do we secure personal data?

Describe your approach to data security and the technologies and procedures you use to protect personal information. For example, these may be measures:

  •                to protect data against accidental loss
  •                to prevent unauthorised access, use, destruction or disclosure
  •                to ensure business continuity and disaster recovery
  •                to restrict access to personal information
  •                to conduct privacy impact assessments in accordance with the law and your business policies
  •                to train staff and contractors on data security
  •                to manage third party risks, through use of contracts and security reviews

Please note this list is not exhaustive. You should record all mechanisms you rely on to protect personal data. You should also state if your organisation adheres to certain accepted standards or regulatory requirements.

How long do we keep your personal data for?

Provide specific information on the length of time you will keep the information for in relation to each processing purpose. The GDPR requires you to retain data for no longer than reasonably necessary. Include details of your data or records retention schedules, or link to additional resources where these are published.

If you cannot state a specific period, you need to set out the criteria you will apply to determine how long to keep the data for (eg local laws, contractual obligations, etc)

You should also outline how you securely dispose of data after you no longer need it.

Your rights in relation to personal data

Under the GDPR, you must respect the right of data subjects to access and control their personal data. In your privacy notice, you must outline their rights in respect of:

  •                access to personal information
  •                correction and deletion
  •                withdrawal of consent (if processing data on condition of consent)
  •                data portability
  •                restriction of processing and objection
  •                lodging a complaint with the Information Commissioner’s Office

You should explain how individuals can exercise their rights, and how you plan to respond to subject data requests. State if any relevant exemptions may apply and set out any identity verifications procedures you may rely on.

Include details of the circumstances where data subject rights may be limited, eg if fulfilling the data subject request may expose personal data about another person, or if you’re asked to delete data which you are required to keep by law.

Use of automated decision-making and profiling

Where you use profiling or other automated decision-making, you must disclose this in your privacy policy. In such cases, you must provide details on existence of any automated decision-making, together with information about the logic involved, and the likely significance and consequences of the processing of the individual.

How to contact us?

Explain how data subject can get in touch if they have questions or concerns about your privacy practices, their personal information, or if they wish to file a complaint. Describe all ways in which they can contact you – eg online, by email or postal mail.

If applicable, you may also include information on:

Use of cookies and other technologies

You may include a link to further information, or describe within the policy if you intend to set and use cookies, tracking and similar technologies to store and manage user preferences on your website, advertise, enable content or otherwise analyse user and usage data. Provide information on what types of cookies and technologies you use, why you use them and how an individual can control and manage them.

Linking to other websites / third party content

If you link to external sites and resources from your website, be specific on whether this constitutes endorsement, and if you take any responsibility for the content (or information contained within) any linked website.

Copyright Notice

This website and its content is copyright of One Percent Technologies Limited – © One Percent Technologies Limited 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term One Percent Technologies Limited or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 2302, 23/F New World Tower 1, 18 Queen’s Road Central, Central, Hong Kong. Our company registration number is [company registration number and place of registration]. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  •      The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  •      This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  •      Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  •      Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  •      This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  •      All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  •      Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  •      From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  •      Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
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